Customer service

Customer service

Are you a professional who draws strength from making strategic decisions or does customer service make your heart race? Through us, you will find numerous open positions in customer service, either from Folka or directly from the customer's payroll.

In customer service, no working day is ever the same and you get to work in a wide range of jobs and accumulate valuable skills. Customer service engagements face-to-face as well as through other customer channels, with the possibility to create five-star customer service.

Let's get to work!

We will find the right job for you to use your strengths and develop your expertise in customer service.

Personal HR consultant

With Folka, you will get full support at all stages of your working life as well as personal service. Through us, you can also find employment directly on the customer's payroll.

We care about you

We create a first-class employee experience because the well-being of our employees is our top priority. We help you find the job and work community that you like!

Do you enjoy helping people and is customer service your thing? Wondering what you can do during your gap year or where you could find work alongside studies? At Folka, you can work in various customer service positions both part- and full-time, depending on your individual situation. Come visit us to build a five-star customer service experience and see the business world!
Inkeri Jekunen
Inkeri Jekunen
HR consultant at Folka

Contact us

if you have any questions about jobs or about our services as an employer.

Contact us

Are you looking for a flexible way to work?

We believe in a way of working whereby everyone is allowed to adapt their employment to suit their needs. Whether this means long-term employment, short spells, a combination of these, or a more detailed five-year career plan.

See vacancies

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Find your nearest HR Consultant

We operate all over Finland. You can find your nearest HR Consultant on the contact page.

Find your nearest HR Consultant

Come and see us

We have offices in eight locations. You are welcome to visit us.

Helsinki | Kuopio | Lahti | Oulu | Rovaniemi | Tampere | Turku | Vaasa

Work titles

The following positions are just some of the jobs we offer.

Lobby attendant
Customer service representative
Customer service team leader
Customer service coordinator
Customer service manager
Account manager
 

Contact us

and we’ll find the right job for you.