Customer service

Customer service

Are you looking for customer service professionals? Do you urgently need more manpower to provide the best possible customer service – five-star customer service?

Folka is your trusted partner when you are looking to provide your customers with the best possible customer experience and streamline your cost structure. We recruit customer service professionals for your specific needs and offer agile solutions to organising customer service. We have thorough knowledge of the labour market in the industry and are determined to build a better working life for all. 


As your partner, we make sure you always receive a skilled professional capable of ensuring a first-class customer experience for your customers.


Your customers will be served professionally and according to your service culture.


Folka offers customised customer service testing and the possibility to test teamwork skills.


Our employee satisfaction rate is currently 97%, and this is reflected in the daily working lives of our customers.

Personnel services

Our services

Staffing service


Direct recruitment

Outplacement services

Personnel assessment

Additional services

Contact us today

to resolve all your staffing needs.

Contact us

Do you need energetic and customer-service-oriented employees for customer service tasks? A high-quality customer experience is one of the most important factors for a company’s success. Well-managed and courteous customer service brings tangible benefits to customers and thereby creates long-term customer relationships for companies. If you want to invest in customer service, Folka's HR team will help you to find the right employee for your business to increase the growth of your company.
Monia Pöllänen
Monia Pöllänen
Service manager at Folka

There's work to be done, but you’re lacking an employee?

Folka is both the most versatile and the most agile HR partner in your working life. We are just one call or message away when you need high-quality personnel services or qualified workers even with a tight schedule or specific expertise. Together, we can make good things happen.

Available workers

We have found suitable employees for the following tasks:

Lobby attendant
Customer service representative
Customer service team leader
Customer service coordinator
Customer service manager
Account manager

Contact us today

to resolve all your staffing needs